Select your country:
    English us French Italiano Slovenscina

Welcome to Roberts Radio store!


TERMS AND CONDITIONS

Upon placing an order you agree with the terms and conditions of Stiluks ltd. in the following classified as RobertsRadioStore.

1. Right to return and replacement


Returns are accepted up to 45 days after original purchase date for unused products. In order to initiate a return, simply email support@robertsradiostore.com com for instructions. We are able to refund the price you paid for the product, but not the shipping costs.

Our Return Address:

All returns should be shipped to Stiluks ltd., Brnčičeva ulica 05, 1231 Ljubljana - Črnuče, Slovenia, EU


2. Pricing and taxes


All prices indicated on RobertsRadioStore are shown in the currency of the selected country and include taxes.

In accordance with current legislation, the RobertsRadioStore is obliged to charge VAT on all orders with delivery addresses in member states of the European Union. VAT will be charged at the legally applicable rate (22%) - EU only!

All orders where the destination is outside the EU, will not be charged communitarian VAT, as they are exempt!

 

Once you have finished your order and before payment, you will get a summary of the items acquired and their total price (taxes and postage included).

 

Shipments made outside of the European Union may be subject to import duties and taxes, which are levied once your package reaches the country of destination and are the responsibility of the recipient.

 

3. Payment methods

 

Products can be purchased through a secure checkout and payment system.
You can choose between the following payment methods:
- Paypay

- Credit cards by payment provider Skrill (Visa, Mastercard, American Express, Diners, JCB, Maestro)

- Prepayment: Bank Transfer

3. Acceptance of orders

RobertsRadioStore reserves the right to decline online orders. Whether an order is accepted lies at the discretion of RobertsRadioStore. If an online order is not conducted by RobertsRadioStore, RobertsRadioStore will inform you as soon as possible by eMail (if your email address has been stated correctly).

4. Transport damages

If goods with obvious damages to packaging or its contents are delivered, the customer has to immediately inform the employee of the carrier, refuse the acceptance and contact RobertsRadioStore by email at info@stiluks.si in order for  E-Store to be able to exercise its rights towards the carrier. In case you fail to do so, this will not influence your legal claims.

5. Order Value

Please note that we have a minimum order value of EUR 10,- excluding shipping fees. Also in case of using a voucher the minimum order value remains EUR 10,- excluding shipping fees.

6. Retention of title

All articles remain the property of RobertsRadioStore until complete payment has been received.

7. Privacy policy

All personal information will be handled safely.
We will hold and use the information needed in order to be able to fulfil transactions and will be passed on to affiliated companies for order processing activities.
When processing information, your legal interests will be taken into account according legal regulations and law.
We collect address- and order-information for marketing purposes.
In case you want us to stop, or do not want us to any longer use, collect or hand over your information for marketing purposes, you can revoke your approval or inform RobertsRadioStore. Upon receipt we will no longer use the information for marketing purposes and we will refrain from sending you related information.

8. Operator of the online shop / Imprint

Stiluks ltd.
Brnčičeva ulica 05
1231 Ljubljana-Črnuče
Slovenia, EU

E-Mail: info@stiluks.si
Internet: www.stiluks.si

VAT-Number: SI 89036999

9. Exclusion liability external Links

In spite of thorough controls RobertsRadioStore assumes no liability for the complete contents of the external inks, should such links exist. RobertsRadioStore states to have no control over design and content of the pages that is being linked to. Solely the organisations editing the linked pages can be held responsible for their contents.

10. Pictures

Please keep in mind that the colour of pictures might slightly deviate from the delivered article due to the way you have programmed your screen.

11. Other

On all agreements and orders between customer and RobertsRadioStore Slovenian law is applicable with exclusion of the UN purchasing right (CISG).